WooCommerce: your AI team for your online store.
Nina runs the catalogue, Hugo answers order questions, Chloé prepares the promos, Lucas wins back customers, Adam reviews the sales. Every change waits for your approval.
What the plugin does.
The ChatStaff for WooCommerce plugin links your store to your team. Your agents read your products and orders: orders to watch, low stock, incomplete listings, customers inactive for 90 days, abandoned carts.
They fix a listing or its price, prepare a promo code and write blog posts and follow-ups. Every change applies once you approve it; a promo code stays inactive until you publish it. In the admin, a widget shows the work of the week and the approvals waiting.
Nothing goes out without your approval.
The WooCommerce plugin is being prepared; it is not published on the WooCommerce Marketplace today. The steps below are the ones from its listing.
The agents involved.
Six agents work with your store, each on their own part.
Nina
E-commerce
Flags orders to watch, low stock and incomplete listings, then fixes listings and prices once you approve.
Hugo
Customer support
Finds an order from its number and the customer's email, and writes the tracking reply. It goes out once you approve it.
Chloé
Marketing
Prepares your promo codes as drafts and writes the posts that put your products forward.
Thomas
SEO
Rewrites the search titles and descriptions of your listings, applied once you approve them.
Lucas
Sales follow-up
Spots inactive customers and abandoned carts, and writes the follow-up email. It goes out once you approve it.
Adam
Sales analyst
Reviews your sales every Monday: products on the rise, orders of the week, trends to watch.
Inside the WooCommerce admin.
Dashboard widget
The work of the week and the approvals waiting, to give in one click or open in ChatStaff.
Direct links
An order or a task opens in ChatStaff in one click, with your usual permissions.
What you authorise.
When you connect the store, the plugin creates a “ChatStaff” WooCommerce REST key (read and write) and sends it to ChatStaff. No key to copy.
Your agents read your products and orders. Listings, prices, SEO, draft promo codes and blog posts are written only after your approval. No order is ever changed.
Disconnecting or deleting the plugin revokes the key on your site, even if ChatStaff cannot be reached.
Install the plugin.
Five steps, from the plugin listing.
- Install the plugin from its listingIn WordPress, open Plugins, add ChatStaff for WooCommerce and activate it. In its settings, click Connect.
- Sign in or create an accountA ChatStaff page opens. Sign in, or create your account: you are then taken back to the installation automatically.
- Choose the organisationYour active organisation is suggested. You can pick another one, or create one on your first visit. You need to be its owner or an admin.
- The plugin sends its accessRight after installation, the plugin sends its store access to ChatStaff: no key to copy.
- Go back to WordPressYou are sent back to the plugin settings. The widget shows what your team is doing.
Frequently asked questions
No. The plugin creates its key and sends it to ChatStaff right after installation.
Only after your approval: Nina suggests the new price, and it applies when you approve it. No order is ever changed.
In WordPress, open Plugins, deactivate then delete ChatStaff for WooCommerce: the key is revoked on your site, the installation deactivated in ChatStaff and its token deleted. You can also disconnect WooCommerce in ChatStaff, from Settings and Connected tools.
It is used only for the work you hand to your agents. It is never sold or used for advertising, and access tokens are encrypted. Uninstalling the app removes access; your work stays in ChatStaff until you delete it, as explained on the Data deletion page.
The same plans as on chatstaff.app/tarifs: Free €0, Solo €20, Pro €49, Ultra €179 per month, excluding VAT, with all eleven agents in every plan. Free costs nothing and needs no card. In the Shopify app, Shopify bills the plan every 30 days: €20, €49 or €179 if your store is billed in euros, the same amounts in US dollars otherwise.
Write to contact@chatstaff.app or use the Contact page, with the name of your organisation and the address of your store or website.
Support and contact.
A question about installation, your data or your plan? Write to us: a real person from the team will answer.